1. What services do you provide?
We offer computer, laptop, desktop and All‑In‑One repairs, remote IT support over the Internet, cybersecurity services, device upgrades, new computer setup, printer installs, remote software help, and subscription‑based support for students, homes, and small businesses from our base in Letterkenny, Donegal, Ireland.

2. Do you offer remote support?
Yes — most issues can be fixed remotely through secure, encrypted sessions, often within the hour.

3. How fast can you repair my computer?
Most repairs are completed the same day or next day, depending on parts availability.
Remote fixes are usually immediate and are ideal in an emergency or if you have other time commitments and don’t wish to travel.

4. Do you support small businesses?
Yes — we have been providing ongoing IT care, new office computer setup, cybersecurity, backups, remote support, and priority support for small businesses for over 16 years.

5. Do you offer student discounts?
Yes — ATU students receive reduced rates on repairs, remote support, and subscription plans.

6. Can you speed up my slow laptop or PC?
Yes — we can remove malware and viruses, fully service your device, upgrade SSDs, add RAM, and improve overall performance.

7. What areas do you cover?
We support clients across Donegal with callouts, and provide remote support nationwide and internationally.

8. How do you protect my data during repairs?
All work is carried out with strict privacy practices, encrypted remote sessions, and no access to personal files unless requested.

9. Do you offer monthly IT support plans?
Yes, subscription plans are available for students, households, and small businesses.
These include remote support, antivirus software installs, computer and laptop servicing, troubleshooting, and cybersecurity improvement and management.

10. How do I book an appointment?
You can book via the website, and we will contact you via WhatsApp, phone, or email to confirm your appointment.